Shipping

All orders placed with Serene Aquarium will be shipped via Fastway Couriers or Australia Post. Processing times for an order is between 1 & 3 days. Once they are dispatched delivery times will vary depending on the area they are purchased from. Please see table below for Australia Post delivery times.

Serene Aquarium can not ship live aquatic plants to Western Australia or Tasmania due to quarantine law.

Location & Delivery Times

 

Fastway Couriers

Fastway Couriers network covers most of Australia. For a cheaper but reliable delivery experience choose Fastway Couriers. Fastway Couriers offer online parcel tracking and signature delivery. In the event you are not home Fastway will leave a calling card and rearrange the delivery at no extra cost.

 

Australia Post

Express Post

The Express Post network covers 80% of Australian business addresses, private addresses and post office boxes. If your item is for an address outside this network, we’ll use the fastest possible transport links, but it won’t be covered by our Next Day Guarantee.

For next business day delivery;

Location Postcode range(s)
Canberra 0200-0250; 2600-2639; 2900-2920
Sydney and suburbs
Gosford Region
Albury/Lavington/Woodonga
Newcastle
Wollongong/South Coast Region
Armidale/University of New England
Bathurst Region
Casino
Coffs Harbour
Dubbo
Goulburn
Grafton/South Grafton
Griffith
Kempsey
Lismore
Newcastle Region
Port Macquarie
Riverina Region
Tamworth
Tweed/Heads/ Murwillumbah
Southern Highlands
1000-1920; 2000-2249; 2555-2574; 2740-2786
2250-2263
2640-2641‡ ; 2708‡ ; 3689-3690
2280-2310
2500-2554
2350-2351
2787-2820; 2845-2877
2468; 2470#
2450
2826; 2830
2580-2589; 2591-2599
2460
2680
2440; 2442
2480
2280-2310
2444
2590; 2649-2650; 2653; 2665-2672; 2678; 2720-2730
2340; 2348
2484-2490
2575-2579
Melbourne and suburbs

Geelong and suburbs
Ballarat
Bendigo
Shepparton/Mooroopna/Kialla
Seymour
Latrobe Valley
3000-3210; 3335-3338; 3340#; 3427-3429; 3750#; 3755#; 3757#; 3765-3767; 3782; 3785-3796; 3800-3810; 3910-3915; 3930-3934; 3975-3977#; 8000-8899
3211-3220
3350; 3353-3356
3550; 3552-3556
3629-3632#
3660-3661
3825; 3840-3844
Brisbane
Gold Coast
Booval/Ipswich Areas
City of Toowoomba
Strathpine/Caboolture
Sunshine Coast Areas
Maryborough City
Hervey Bay City
Bundaberg City
Goodna/Booval/Ipswich/Boonah/Lockyer Valley
Toowoomba Area‡
Maryborough/Burnett/Bundaberg
Gladstone
Rockhampton/Yeppoon
Mackay
Townsville/Bluewater
Cairns
4000-4209
2484-2490; 4210-4299; 9726; 9728; 9729
4300-4305
4350; 4352*
4500-4510; 4520
4550-4601
4650#
4655#
4670#
4300-4349
4350-4383; 4385-4428; 4486-4487; 4494-4498; 4602-4618
4619-4676‡
4680#
4700; 4701; 4702†; 4703
4740#
4810-4815; 4817; 4818#
4870#
Adelaide 5000-5199; 5800-5999
Most country centres throughout South Australia including Adelaide Hills, Barossa Valley, Murray Mallee, Port Augusta, Port Lincoln, Port Pirie, Riverland, South East, Whyalla and Yorke Peninsula, also Broken Hill (NSW) 2880.
Hobart area
Launceston
7000-7019; 7050-7053; 7055; 7172#; 7892
7248-7325
Perth CBD 6000-6005; 6800-6899
Many country centres including Albany, Augusta, Bunbury, Busselton, Esperance, Geraldton, Kalbarri, Kalgoorlie, Karratha, Katanning, Leinster, Leonora, Manjimup, Margaret River, Menzies, Merredin, Moora, Mullewa, Narrogin, Norseman, Port/South Hedland, Ravensthorpe, Roebourne and Walpole‡

# Service guaranteed to Township only.
† Service guaranteed to Mail Centre Post Office Boxes only.
‡ Next business day delivery to roadside addresses or offshore islands is not guaranteed.
* Next business day delivery to remote areas and roadside delivery addresses is not guaranteed. For complete network details, please ask Australia Post.

 

Parcel Post

Standard parcel service covers all of Australia, delivering your item within 2 or more business days. For an estimated delivery time, please see the sections below.

 

Posted for delivery Delivery by (business days after posting) *
Within metropolitan areas of capital cities or within the same city or town or environs Up to 2 days
Between a metropolitan area of a capital city and a country location* 3-4 days
Between country locations* 4-5 days
Between Sydney / Brisbane; Sydney / Melbourne; Melbourne / Canberra; Melbourne / Adelaide 2-3 days
Between Sydney / Adelaide;  Melbourne / Brisbane; Melbourne / Tasmania; Adelaide / Canberra 3-4 days
Between other capital cities* 5-6 days
To other interstate locations* Please ask at your local Australia Post retail outlet