All orders placed with Serene Aquarium will be shipped via Fastway Couriers or Australia Post. Processing times for an order is between 1 & 3 days. Once they are dispatched delivery times will vary depending on the area they are purchased from. Please see table below for Australia Post delivery times.
Serene Aquarium can not ship live aquatic plants to Western Australia or Tasmania due to quarantine law.
Location & Delivery Times
Fastway Couriers network covers most of Australia. For a cheaper but reliable delivery experience choose Fastway Couriers. Fastway Couriers offer online parcel tracking and signature delivery. In the event you are not home Fastway will leave a calling card and rearrange the delivery at no extra cost.
The Express Post network covers 80% of Australian business addresses, private addresses and post office boxes. If your item is for an address outside this network, we’ll use the fastest possible transport links, but it won’t be covered by our Next Day Guarantee.
For next business day delivery;
|Canberra||0200-0250; 2600-2639; 2900-2920|
|Sydney and suburbs
Wollongong/South Coast Region
Armidale/University of New England
|1000-1920; 2000-2249; 2555-2574; 2740-2786
2640-2641‡ ; 2708‡ ; 3689-3690
2590; 2649-2650; 2653; 2665-2672; 2678; 2720-2730
|Melbourne and suburbs
Geelong and suburbs
|3000-3210; 3335-3338; 3340#; 3427-3429; 3750#; 3755#; 3757#; 3765-3767; 3782; 3785-3796; 3800-3810; 3910-3915; 3930-3934; 3975-3977#; 8000-8899
City of Toowoomba
Sunshine Coast Areas
Hervey Bay City
2484-2490; 4210-4299; 9726; 9728; 9729
4350-4383; 4385-4428; 4486-4487; 4494-4498; 4602-4618
4700; 4701; 4702†; 4703
4810-4815; 4817; 4818#
|Most country centres throughout South Australia including Adelaide Hills, Barossa Valley, Murray Mallee, Port Augusta, Port Lincoln, Port Pirie, Riverland, South East, Whyalla and Yorke Peninsula, also Broken Hill (NSW) 2880.|
|7000-7019; 7050-7053; 7055; 7172#; 7892
|Perth CBD||6000-6005; 6800-6899|
|Many country centres including Albany, Augusta, Bunbury, Busselton, Esperance, Geraldton, Kalbarri, Kalgoorlie, Karratha, Katanning, Leinster, Leonora, Manjimup, Margaret River, Menzies, Merredin, Moora, Mullewa, Narrogin, Norseman, Port/South Hedland, Ravensthorpe, Roebourne and Walpole‡|
# Service guaranteed to Township only.
† Service guaranteed to Mail Centre Post Office Boxes only.
‡ Next business day delivery to roadside addresses or offshore islands is not guaranteed.
* Next business day delivery to remote areas and roadside delivery addresses is not guaranteed. For complete network details, please ask Australia Post.
Standard parcel service covers all of Australia, delivering your item within 2 or more business days. For an estimated delivery time, please see the sections below.
|Posted for delivery||Delivery by (business days after posting) *|
|Within metropolitan areas of capital cities or within the same city or town or environs||Up to 2 days|
|Between a metropolitan area of a capital city and a country location*||3-4 days|
|Between country locations*||4-5 days|
|Between Sydney / Brisbane; Sydney / Melbourne; Melbourne / Canberra; Melbourne / Adelaide||2-3 days|
|Between Sydney / Adelaide; Melbourne / Brisbane; Melbourne / Tasmania; Adelaide / Canberra||3-4 days|
|Between other capital cities*||5-6 days|
|To other interstate locations*||Please ask at your local Australia Post retail outlet|